“IT security was never really high on our agenda. But we quickly realized that our online security needed and could be improved.” With this clear need, Van Moer Logistics approached us. That's why we put forward our (then) brand-new Modern Workplace Advise service. A proposal that Van Moer was at least as eager to embrace as we were.
Tue, 20 August 2024
With about 2,400 employees in Belgium and Germany,
When they were looking for a solution to increase cybersecurity, we presented our new service:
“Because we are a logistics service provider, IT security was never really high on our agenda. But we quickly realized that our online security could and should be better,” says Joris Emanuel, IT manager at Van Moer. “When Arxus suggested participating in a test case for Modern Workplace Advise, we did not hesitate. It was a great opportunity to improve our security. Moreover, it allowed us to invest in tools that our employees might not otherwise have access to.”
The extensive range of Microsoft 365 services included in your license bundle is by default set to be fully accessible to encourage you to use the services, experiment with all features and apps, and integrate with other SaaS services. The aim is to facilitate the smoothest possible collaboration with everyone.
That freedom obviously comes with a downside: the increased number of security risks.
“I always compare Modern Workplace Advise to securing your home. If you leave a door open, thieves can always get in,” says Kevin Meuldermans, a specialist in Modern Workplace and data & AI. “With Modern Workplace Advise, we close that door and immediately add some extra locks. That makes it harder to get in. Those additional lines of defense make it much more difficult for people with bad intentions.”
The impact of security breaches is often enormous for both customers and the company itself. Especially for enterprises with an extensive customer base like Van Moer. The logistics sector is not necessarily more vulnerable to cyberattacks than other sectors, but the risk of phishing or malware attacks remains, for them too, a serious threat.
“Therefore, we conducted a Modern Workplace scan of their IT environment. Afterwards, we developed, together with them, a roadmap with recommendations for the short and (medium) long term,” says Kevin. “There we focus primarily on major gaps in their security and optimization of the settings on the Microsoft 365 services they use today. For example, reconsider certain permissions or secure their digital identities and email system.
With our predefined roadmap, we try to minimize the impact on Van Moer as much as possible. Progress and critical points in the process are discussed in detail in monthly meetings before they are implemented.
“De begeleiding van Arxus is voor ons een echte meerwaarde”, zegt Jan De Laet, System Coordinator bij Van Moer. “Zo helpen ze ons, bijvoorbeeld, om de veranderingen die we gaan doorvoeren helder te communiceren naar onze medewerkers. En maken het ook voor niet-IT’ers meteen duidelijk waarom we plots bijlages of links in e-mails gaan scannen. Op die manier creëer je begrip bij de gebruikers en vermijd je heel wat boze telefoontjes, wanneer een bepaald programma plots anders werkt dan ervoor.”
“I no longer see the employees of Arxus as an external partner, but simply as additional colleagues,” Jan continues. “They are committed and reliable and dare to make difficult decisions. Take Modern Workplace Advise, for example. We were blind in terms of security, but thanks to Arxus, we see a little better every day.“
Kevin wholeheartedly agrees. “I would describe our collaboration as one that is progressive, constructive, and where there is understanding on both sides. There is a strong drive to achieve the best possible results. Moreover, Van Moer is always enthusiastic about everything we propose, which makes us want to do even better.“
Meanwhile, our Modern Workplace Advise service has passed all test phases. And it is available to the general public.
Please reach out to your CSM or sales representative. Alternatively, schedule a noncommittal conversation with one of our experts. They are happy to assist you.
