Arxus Teams Voice offers numerous advantages for your business. But we're happy to go the extra mile. With Teams Voice Extended, you gain access to a wide range of additional functionalities and support. Curious about how it all works? Vincent Stessels, our Cloud Product Manager, will explain it to you in detail.
Tue, 23 April 2024
Every telephony environment is different: in some companies, it consists solely of physical devices, while other organizations, for example, also use intercoms to open doors. Or speakers to make announcements in the warehouse. And that naturally calls for a customized solution: our Arxus Teams Voice Extended.
With that, you get the most out of your cloud telephony. Because then you can centralize and personalize your telephony environment. But what does that mean in practice?
Arxus Teams Voice operates in the same way as a traditional telephone exchange. But it's simply from the cloud. And that has several advantages:
With Teams Voice Extended, we take it a step further. With this affordable additional service on top of Arxus Teams Voice, our standard cloud calling service, we offer you a complete solution for every situation.
Teams Voice Standard already offers a lot of possibilities: from international calling plans and assistance with user adoption to additional integrations. But with Teams Voice Extended, you can personalize even more and connect many additional devices such as:
No matter what your telephony environment looks like, with our Teams Voice Extended service, you have many additional integration options. And you are always connected on any device.
Remote work has become almost indispensable in the modern workplace. With the Microsoft Teams app on your laptop or smartphone, you're always reachable. But thanks to the expansions of our Teams Voice Extended service, you have access to your entire phone system, wherever you are. This way, you can not only fully enjoy the flexibility of working from home, but also ensure an efficient workflow at any location.
Does your company operate across multiple locations? Then with Teams Voice Extended, you can also save a lot of costs. Because with a fully integrated, cloud-driven telephony solution, your company no longer needs to provide on-prem telephone exchanges. This not only saves you a lot of maintenance work (and costs), but also makes your telephony system much more cost-effective and easier to manage.
At the start of each Teams Voice project, we begin with a comprehensive intake interview and assessment. At that time, we always check the stability of your network connection, which devices you use for which tasks, and how your employees handle telephony. Then we proceed step by step to thoroughly prepare your employees for the transition.
If you opt for Teams Voice Extended, you'll never have to worry about your telephony again. Because then we will also watch over the entire process: from switching to support and management. And you can focus on what really matters: your business.
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And the best part of all? With our 360° AI monitoring service, you're always informed about unexpected changes or status updates, without having to proactively check for them. This way, you always have enough information to make well-informed decisions. And we can quickly intervene or make adjustments for you.
Curious to find out which service from our cloud telephony offerings suits you best? Feel free to get in touch with one of our sales managers. Or send us your questions via the contact form.
Nowadays, more and more organizations are switching to cloud telephony. There are various reasons for this: from cheaper maintenance contracts to better scalability and ease of use. But as a Cloud Service Provider, we go even further. Vincent Stessels, our Cloud Voice Specialist, will tell you all about it.
“With Arxus's Teams Voice solution, the call management of our helpdesk has become even more powerful,” says Gerrit Raa, Head of Operations at Cyclis Bike Lease. To provide more than 35,000 cyclists with strong support anywhere and anytime, the first and largest bike leasing company in Belgium was looking for an efficient cloud telephony tool. Our Teams Voice solution emerged as a suitable candidate. And we were very curious about their experience.
