Cookie Policy
Cookie Policy – The data used by our platforms
Since our website and customer portal use cookies, we want to inform you as best as possible about how you can manage and block your cookies.
1. Who are we?
“We” are the company ARXUS NV, a commercial organization that offers cloud services to businesses.
- Registered address: Veldkant 35D, 2550 Kontich, Belgium
- Main office: Prins Boudewijnlaan 24A, 2550 Kontich, Belgium
- Phone number: +32 3 451 36 42
- Enterprise number: BE 0806.065.149
2. Cookies
Cookies are small text files that websites use to make the user-experience more efficient. By law, we may store cookies on your device if they are strictly necessary for the use of the website. For all other types of cookies, we need your permission.
This website uses different types of cookies. Some cookies are set by third-party services displayed on our pages:
- Necessary cookies help make our website more usable, by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.
You cannot disable these cookies. - Preference cookies allow our website to remember information that affects the behavior and design of the website, such as your preferred language or the region where you live.
You can disable these cookies. - Statistical cookies help us understand how visitors use our website by anonymously collecting and reporting data.
You can disable these cookies. - Marketing cookies are used to track our visitors as they go through various websites. Their purpose is to display content and advertisements that are relevant to individual visitors.
You can disable these cookies.
We use cookies to personalize content and ads, to provide social media features, and to analyze our website traffic. We also share information with our partners for social media, advertising and analytics about how visitors use our site.
These partners may combine this data with other information you have provided to them or that they have collected based on how you use their services.
Which cookies do we use?
What cookies do our partners use?
Our website uses plugins from social media channels. In turn, these make use of cookies. Want to know more about the cookie policy of our current social media partners? We've summarized it for you:
For more information on the use of these plugins, please refer to article 5 of the
Management and blocking of cookies
When you visit our website, you will receive (through a pop-up) more information about the cookies that are present. We will ask for your permission to use each type of cookie. You can manage or delete cookies at any time via the settings of your internet browser. For instance, you can refuse some or all cookies, except for the strictly necessary cookies, as they are essential for the functioning of the website.
If you disable all other cookies, you will naturally limit the service we can provide. And that can affect your user experience. Moreover, you will also have to manually set your preferences each time you visit our website. For more details on how to control or delete cookies, you can always consult the support page of your internet browser. We list the most commonly used browsers for you:
3. Changes to the Cookie Policy
We reserve the right to make changes to this cookie policy. The most recent version can always be found on our website.
4. Data Protection Officer (DPO)
Do you have a question or complaint about this cookie policy or our use of cookies? Or do you want to withdraw your consent? Then use one of the following channels to reach us:
- You are a customer: please use the customer portal to create a ticket describing your issue. This is the fastest option and is preferred, as it also serves as a way to identify yourself.
- You are not a customer: you can send an email to DPO & Compliance. Or send a letter by mail to Arxus NV, for the attention of the DPO, Veldkant 35B B-2550 Kontich, Belgium.
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